Store Shift Lead: Customer Experience & Operations

Walgreens

Glendale (WI)

On-site

USD 23,000 - 28,000

Full time

14 days+
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Job summary

Walgreens is seeking a capable team member to open and close the store when management is unavailable, manage cash and sales records, and assist with vendor deliveries. You will help maintain inventory accuracy and execute pricing and displays to meet policy standards.

A strong customer service focus is essential to deliver a delightful shopping experience. The role emphasizes reliability, English fluency, and the ability to coach others while supporting daily store operations in a fast-paced

Qualifications

  • One year of prior leadership, supervisory, or retail key holder experience.
  • Fluent reading, writing and speaking English.

Responsibilities

  • Opens and closes the store in the absence of store management and handles required cash procedures.
  • Works with the back door for deliveries and ensures floor and stock room readiness.
  • Registers all sales, records scanning errors, price verifications, and voids.
  • Maintains inventory accuracy across departments and displays.
  • Assists with pricing, signage, and local regulatory compliance.
  • Provides great customer service and resolves issues to ensure a positive experience.

Skills

Leadership
Customer service
Cash handling
English fluency
Team coaching

Education

PTCB certification or pharmacy license

Tools

POS system

Job description

Walgreens is seeking a capable team member to open and close the store when management is unavailable, manage cash and sales records, and assist with vendor deliveries. You will help maintain inventory accuracy and execute pricing and displays to meet policy standards.

A strong customer service focus is essential to deliver a delightful shopping experience. The role emphasizes reliability, English fluency, and the ability to coach others while supporting daily store operations in a fast-paced

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