Store Shift Lead - Lead Service & Ops

Walgreens; Racine (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking an on-site team member to support operations and customer experience. You will open/close the store when management is absent, handle cash and pricing, and assist with displays and inventory accuracy.

The role emphasizes delivering a distinctive customer experience, coaching others, and ensuring compliance with policies. Prior leadership or key holder experience is preferred, with English fluency required.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store in absence of management; manage cash handling.
• Handle product returns, refunds, cash drops, and price verifications.
• Deliver a distinctive customer experience and assist customers.
• Maintain inventory accuracy and assist with displays and pricing.
• Support backroom operations including vendor deliveries and order processing.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wisconsin is seeking an on-site team member to support operations and customer experience. You will open/close the store when management is absent, handle cash and pricing, and assist with displays and inventory accuracy.

The role emphasizes delivering a distinctive customer experience, coaching others, and ensuring compliance with policies. Prior leadership or key holder experience is preferred, with English fluency required.