Store Shift Lead: Customer Experience & Operations

Walgreens; Hickory (NC); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handle cash tasks, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and support backroom and vendor processes while maintaining pricing accuracy.

Candidates should have at least one year of leadership or supervisory experience, be fluent in English, and be comfortable working in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management and ensures readiness for the business day.
• Handles cash and performs refunds, cash drops, and price verifications as needed.
• Delivers a friendly, distinctive customer experience and assists customers with products and services.
• Maintains accurate inventory counts and supports display maintenance and pricing tasks.
• Assists with vendor deliveries, backroom operations, and basic bookkeeping activities.
• Serves as a liaison between management and team members when store leadership is not present.

Skills

Leadership experience

Customer service

English fluency

Store systems knowledge

POS familiarity

Tools

Store systems

POS systems

Job description

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handle cash tasks, and ensure the floor and stock room are ready for the business day. You will greet customers, assist with products and services, and support backroom and vendor processes while maintaining pricing accuracy.

Candidates should have at least one year of leadership or supervisory experience, be fluent in English, and be comfortable working in a fast-paced retail environment.