Shift Lead: Customer Experience & Store Operations

Walgreens; Superior (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a team member to open/close the store in management's absence, handle cash and ensure floor readiness. You will assist with deliveries, returns, pricing, inventory, and customer service to deliver a great experience.

Candidates should have at least one year in a leadership or key holder role, be fluent in English, and support store operations and standards daily.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling and ensuring floor/stock room readiness.
• Complete product returns, refunds, cash drops, and provide change as requested.
• Model and deliver a distinctive customer experience.
• Engage customers, resolve issues, and answer questions to ensure a positive experience.
• Assist with vendor deliveries and backdoor access; maintain inventory and pricing accuracy.

Skills

Leadership

Customer service

Cash handling

Job description

Walgreens in Wisconsin is seeking a team member to open/close the store in management's absence, handle cash and ensure floor readiness. You will assist with deliveries, returns, pricing, inventory, and customer service to deliver a great experience.

Candidates should have at least one year in a leadership or key holder role, be fluent in English, and support store operations and standards daily.