Store Shift Lead - Customer Experience & Ops

Walgreens; Waupaca (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Wisconsin is seeking a dependable team member to support store operations, customer experience, and daily cash handling. This role opens and closes the store in the absence of management, processes returns, and helps ensure the floor and stock room are ready for business.

You will engage customers, assist with inventory tasks, price changes, displays, and basic bookkeeping. A background in retail leadership and a willingness to learn are valued, with opportunities to grow within

Qualifications

• Fluent in reading, writing, and speaking English.
• One year of prior leadership, supervisory, or retail key holder work experience.
• Experience handling cash, refunds, and price verifications.
• Knowledge of store inventory control and pricing tasks is a plus.

Responsibilities

• Open and close the store in the absence of management and handle required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to cash registers.

Skills

Customer service

Leadership experience

English fluency

Cash handling

Education

High school diploma or equivalent

Job description

Walgreens in Wisconsin is seeking a dependable team member to support store operations, customer experience, and daily cash handling. This role opens and closes the store in the absence of management, processes returns, and helps ensure the floor and stock room are ready for business.

You will engage customers, assist with inventory tasks, price changes, displays, and basic bookkeeping. A background in retail leadership and a willingness to learn are valued, with opportunities to grow within