Store Shift Lead: Customer Experience Champion

Walgreens; Neenah (WI); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens in Neenah, WI is seeking a Store Lead to open and close the store in management's absence, handle cash, assist with vendor deliveries, and ensure the floor and stock rooms are ready for the business day.

You will engage customers, resolve issues, coach teammates, manage inventory, pricing, and basic bookkeeping, while maintaining compliant store operations and delivering a friendly, helpful shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Pharmacy certification or license as required by state preferred.

Responsibilities

• Open and close the store in the absence of store management and ensure readiness for the business day.
• Process returns, refunds, cash drops, and provide change.
• Deliver a distinctive and delightful customer experience.
• Serve as liaison between management and team when management is not present.
• Assist with inventory, pricing, and basic bookkeeping tasks.

Skills

Leadership

Retail experience

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Neenah, WI is seeking a Store Lead to open and close the store in management's absence, handle cash, assist with vendor deliveries, and ensure the floor and stock rooms are ready for the business day.

You will engage customers, resolve issues, coach teammates, manage inventory, pricing, and basic bookkeeping, while maintaining compliant store operations and delivering a friendly, helpful shopping experience.