Store Shift Lead: Opening, Cash & Customer Experience

Walgreens; Green Bay (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Green Bay, WI is seeking a Store Associate to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will engage customers, process returns, refunds, and assist with inventory and displays.

The role requires at least one year of leadership or key-holder experience, fluent English, and a willingness to support store operations including the pharmacy out window and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and supports pricing and display updates per policy.
• Assists with register duties, merchandising, and back-room responsibilities as needed.

Skills

Leadership experience

Customer service

Cash handling

English proficiency

Job description

Walgreens in Green Bay, WI is seeking a Store Associate to open/close the store in the absence of management, handle cash, and ensure the floor and stock room are ready for business. You will engage customers, process returns, refunds, and assist with inventory and displays.

The role requires at least one year of leadership or key-holder experience, fluent English, and a willingness to support store operations including the pharmacy out window and regulatory compliance.