Store Shift Lead: Frontline Ops & Customer Experience

Walgreens; Plainville (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Plainville, CT is seeking a store teammate to open and close the store in the absence of management, run required system startups, handle cash, and ensure the floor and stock room are ready for the business day.

This role includes greeting customers, resolving issues, assisting with inventory and pricing, processing returns, and supporting displays and backroom operations while complying with company policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.
• Preferred knowledge of store inventory control and pricing operations.

Responsibilities

• Open and close the store in the absence of management and perform cash handling.
• Assist with inventory counts, pricing changes, and backroom organization.
• Greet customers and resolve issues to ensure a positive experience.
• Support store displays, vendor deliveries, and basic bookkeeping tasks.

Skills

Leadership experience

English proficiency

Customer service

Education

PTCB certification

Pharmacy license

Job description

Walgreens in Plainville, CT is seeking a store teammate to open and close the store in the absence of management, run required system startups, handle cash, and ensure the floor and stock room are ready for the business day.

This role includes greeting customers, resolving issues, assisting with inventory and pricing, processing returns, and supporting displays and backroom operations while complying with company policies.