Store Shift Lead - Customer Experience & Ops

Walgreens; Southington (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in Southington, CT seeks an individual to manage opening/closing duties, perform cash handling, and ensure shelves and stock rooms are ready for business. You will handle returns, refunds, and cash drops while delivering a standout customer experience.

You'll also assist with vendor deliveries, inventory accuracy, pricing changes, and merchandising displays, maintaining store compliance and smooth operations in the absence of management.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups, cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Hold store keys to open/close without management as necessary and assist with vendor deliveries.

Skills

Leadership experience

Cash handling

Fluent English

Education

PTCB certification or pharmacy license

Job description

Walgreens in Southington, CT seeks an individual to manage opening/closing duties, perform cash handling, and ensure shelves and stock rooms are ready for business. You will handle returns, refunds, and cash drops while delivering a standout customer experience.

You'll also assist with vendor deliveries, inventory accuracy, pricing changes, and merchandising displays, maintaining store compliance and smooth operations in the absence of management.