Store Shift Lead: Customer Experience & Ops

Walgreens; Waukegan (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store operations teammate to open and close the store in management's absence, handling cash and ensuring the floor and stock room are ready for the day. You will engage customers and help with product questions to create a positive shopping experience.

The role also involves supporting inventory, pricing, displays, and cooperation with management to maintain store standards and customer satisfaction.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.

Skills

Leadership experience

English fluency

Customer service

Job description

Walgreens is seeking a store operations teammate to open and close the store in management's absence, handling cash and ensuring the floor and stock room are ready for the day. You will engage customers and help with product questions to create a positive shopping experience.

The role also involves supporting inventory, pricing, displays, and cooperation with management to maintain store standards and customer satisfaction.