Store Shift Lead: Customer Experience & Operations

Walgreens; New London (CT); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in New London, CT is seeking a store team member to support daily operations and deliver a friendly, efficient shopping experience. You will open and close the store in the absence of management, handle cash and pricing tasks, assist with inventory, displays, and back-door deliveries, and help customers with products and services.

Ideal candidates have at least one year of leadership or key-holder experience, are fluent in English, and may hold PTCB certification or a state pharmacy

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license may be required by state.
• Arrest and conviction records will be considered.

Responsibilities

• Open and close the store in the absence of management, including all required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change at registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues for a positive experience.
• Register all related sales, record scanning errors, price verifications, and voids; assist with price changes and signage.

Skills

Leadership experience

English fluency

Education

PTCB certification or Pharmacy license

Job description

Walgreens in New London, CT is seeking a store team member to support daily operations and deliver a friendly, efficient shopping experience. You will open and close the store in the absence of management, handle cash and pricing tasks, assist with inventory, displays, and back-door deliveries, and help customers with products and services.

Ideal candidates have at least one year of leadership or key-holder experience, are fluent in English, and may hold PTCB certification or a state pharmacy