Store Shift Lead: Elevate Service & Ops

Walgreens; Ankeny (IA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Ankeny, IA is seeking a candidate for a store operations role focused on opening/closing, cash handling, and delivering a standout customer experience. The position involves assisting with deliveries, vendor processes, inventory accuracy, pricing, and maintaining a clean store environment.

Requires at least one year of leadership or supervisory experience and fluency in English. This role emphasizes serving customers, supporting management in operations, and adherence to policies

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store and perform cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues for a positive experience.
• Assist with vendor deliveries and backroom operations; review order exceptions and assist in reverse logistics.
• Maintain accurate inventory counts and on-hand quantities; ensure proper pricing and signage; assist with store maintenance.

Skills

Leadership experience

Fluent English

Job description

Walgreens in Ankeny, IA is seeking a candidate for a store operations role focused on opening/closing, cash handling, and delivering a standout customer experience. The position involves assisting with deliveries, vendor processes, inventory accuracy, pricing, and maintaining a clean store environment.

Requires at least one year of leadership or supervisory experience and fluency in English. This role emphasizes serving customers, supporting management in operations, and adherence to policies