Store Shift Lead: Customer Experience & Ops

Walgreens; East Dickson (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store opening and closing, cash handling, and customer service. You will assist with vendor deliveries, price changes, and merchandising, while ensuring a safe and welcoming environment for customers and patients.

You will engage customers, resolve issues, and maintain inventory accuracy to help deliver Walgreens' distinctive service. Prior leadership or key holder experience is preferred, with strong English communication required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash systems start-ups.
• Completes product returns, refunds, and cash handling with accuracy.
• Provides a distinctive and delightful customer experience and helps customers with products and services.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and supports pricing, signage, and merchandising as directed.

Skills

Leadership experience

English fluency

Store systems knowledge

Store equipment familiarity

Tools

Store systems

Store equipment

Job description

Walgreens is seeking a team member to support store opening and closing, cash handling, and customer service. You will assist with vendor deliveries, price changes, and merchandising, while ensuring a safe and welcoming environment for customers and patients.

You will engage customers, resolve issues, and maintain inventory accuracy to help deliver Walgreens' distinctive service. Prior leadership or key holder experience is preferred, with strong English communication required.