Store Shift Lead — Elevate Service & Front-Office Ops

Walgreens; Oak Lawn (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Oak Lawn, IL is seeking team members to open and close the store when management is absent, perform essential cash handling, assist customers, and maintain inventory and displays. The role emphasizes delivering a distinctive customer experience and supporting cashier operations throughout the shift.

The position requires at least one year of leadership or key holder experience, English fluency, and may require PTCB certification or state pharmacy licensing where applicable.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management, ensuring systems start‑ups and cash handling.
• Complete product returns, order voids, customer refunds, and cash drops; provide change for registers.
• Engage customers and patients to deliver a distinctive and delightful experience.
• Assist with inventory, pricing changes, displays, and stock organization.
• Ensure store cleanliness, safety, and regulatory compliance in all duties.

Skills

Leadership experience

Retail key holder

Job description

Walgreens in Oak Lawn, IL is seeking team members to open and close the store when management is absent, perform essential cash handling, assist customers, and maintain inventory and displays. The role emphasizes delivering a distinctive customer experience and supporting cashier operations throughout the shift.

The position requires at least one year of leadership or key holder experience, English fluency, and may require PTCB certification or state pharmacy licensing where applicable.