Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Town of Hartland (WI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Wisconsin is seeking a store associate who can open and close the store in the absence of management, handle cash, and assist with deliveries. You will greet customers, resolve issues, and help with product recommendations to create a first‑class shopping experience.

The role emphasizes teamwork, accurate pricing, inventory control, and maintaining a welcoming store atmosphere while following policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling required cash and door access.
• Processes returns, refunds, cash drops, and makes change for registers.
• Models and delivers a distinctive, delightful customer experience.
• Engages customers, resolves issues, and assists with products and services.
• May assist with vendor deliveries, pricing, and display resets as needed.
• Maintains inventory counts and store cleanliness; supports housekeeping and signage.

Skills

Leadership

Supervisory experience

Retail key holder

Customer service

Tools

Store systems knowledge

Store equipment knowledge

Job description

Walgreens in Wisconsin is seeking a store associate who can open and close the store in the absence of management, handle cash, and assist with deliveries. You will greet customers, resolve issues, and help with product recommendations to create a first‑class shopping experience.

The role emphasizes teamwork, accurate pricing, inventory control, and maintaining a welcoming store atmosphere while following policies and procedures.