Store Shift Lead: Customer Experience & Operations

Walgreens; Greenfield (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a store role in Wisconsin. Responsibilities include opening/closing the store when management is absent, handling cash, processing returns and refunds, and ensuring a positive customer experience. You will engage customers, manage pricing and displays, and assist with inventory and vendor deliveries.

The role emphasizes strong English communication, basic store operations, and maintaining store standards and safety.

Qualifications

• Must have 1 year of leadership or retail supervisory experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling system start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change.
• Engages customers and patients, delivering a distinctive customer experience.
• Maintains store key security and assists with vendor deliveries and back door operations.
• Registers all sales with accurate recording of prices and transactions.

Skills

Leadership

Retail experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Inventory software

Job description

Walgreens is seeking a store role in Wisconsin. Responsibilities include opening/closing the store when management is absent, handling cash, processing returns and refunds, and ensuring a positive customer experience. You will engage customers, manage pricing and displays, and assist with inventory and vendor deliveries.

The role emphasizes strong English communication, basic store operations, and maintaining store standards and safety.