Store Shift Lead — Customer Experience & Ops

Walgreens; Verona (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Verona, WI seeks a dependable associate to open/close the store when management is unavailable, manage cash handling, and ensure stockroom readiness for daily business. You will assist customers, process returns, refunds, and price changes while supporting inventory accuracy and storefront merchandising.

The role emphasizes delivering a distinctive Walgreens customer experience through proactive service, teamwork, and adherence to policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including required systems start-ups and cash handling.
• Process product returns, order voids, refunds, cash drops to the safe, and provide change to registers.
• Maintain accurate inventory counts and stockroom organization, including pricing changes and signage.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Tools

POS system

Inventory software

Job description

Walgreens in Verona, WI seeks a dependable associate to open/close the store when management is unavailable, manage cash handling, and ensure stockroom readiness for daily business. You will assist customers, process returns, refunds, and price changes while supporting inventory accuracy and storefront merchandising.

The role emphasizes delivering a distinctive Walgreens customer experience through proactive service, teamwork, and adherence to policies.