Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Lee (MA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking an individual to support daily store operations, including opening and closing in the absence of management, handling cash and pricing tasks, and delivering a standout customer experience.

The role emphasizes leadership, teamwork, and adherence to store policies, with a focus on accurate cash handling and customer service excellence. This is a store-based position requiring strong English communication and reliability.

Qualifications

• 1 year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store when management is absent, including cash handling and ensuring readiness for business.
• Engage customers, resolve issues, and deliver a delightful customer experience.
• Support store operations such as inventory, pricing, signage, and basic bookkeeping tasks.

Skills

Leadership

Supervisory

Retail key holder

Fluent English

Job description

Walgreens is seeking an individual to support daily store operations, including opening and closing in the absence of management, handling cash and pricing tasks, and delivering a standout customer experience.

The role emphasizes leadership, teamwork, and adherence to store policies, with a focus on accurate cash handling and customer service excellence. This is a store-based position requiring strong English communication and reliability.