Store Shift Lead: Elevate Ops & Customer Experience

Walgreens; Bloomingdale (IL); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a capable retail associate with leadership experience to help open and close the store, manage cash handling, and ensure the floor and stock room are ready for business days. You will interact with customers, process returns and refunds, and support inventory and displays while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, handling pricing tasks, and assisting with vendor deliveries and backroom operations as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash procedures.
• Completes product returns, refunds, cash drops, and cash register reconciliations.
• Delivers a distinctive customer experience and assists customers with products and services.
• Manages inventory accuracy, pricing signage, and basic location housekeeping to support promotions.
• Provides support with displays, vendor deliveries, and backroom operations as needed.
• Serves as liaison between management and team members when management is not present.

Skills

Leadership

Customer service

Communication

English fluency

Job description

Walgreens is seeking a capable retail associate with leadership experience to help open and close the store, manage cash handling, and ensure the floor and stock room are ready for business days. You will interact with customers, process returns and refunds, and support inventory and displays while maintaining store standards.

The role emphasizes delivering a distinctive customer experience, handling pricing tasks, and assisting with vendor deliveries and backroom operations as needed.