Store Shift Lead: Customer Experience & Operations

Walgreens; Stephenville (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a Store Lead to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room readiness for daily business. The role includes delivering a distinctive customer experience and supporting backroom and vendor processes.

The position requires leadership experience, strong English communication, and a commitment to accurate pricing, inventory control, and excellent service.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience and shares best practices with team members.
• Maintains store operations, inventory accuracy, pricing, and displays; assists with vendor deliveries and backroom processes.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a Store Lead to open and close the store when management is absent, manage cash handling, and ensure the floor and stock room readiness for daily business. The role includes delivering a distinctive customer experience and supporting backroom and vendor processes.

The position requires leadership experience, strong English communication, and a commitment to accurate pricing, inventory control, and excellent service.