Store Shift Lead — Customer Experience & Operations

Walgreens; Longmont (CO); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a team member to support store operations and customer service. The role involves opening and closing the store in the absence of management, handling cash and transactions, and ensuring the floor and stock room are ready for business.

Responsibilities include processing returns, refunds, cash drops, and assisting with inventory, pricing, and displays while delivering an exceptional customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Willingness to obtain pharmacy license or PTCB certification per state.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close the store in the absence of management, including system start-ups and cash handling.
• Process product returns, order voids, refunds, cash drops to the safe, and provides change to cash registers.
• Provide a distinctive customer experience and assist customers with products and services.
• Assist with inventory, displays, pricing, and back-room organization.

Skills

Leadership experience

English fluency

Education

PTCB certification or state license

Job description

Walgreens is seeking a team member to support store operations and customer service. The role involves opening and closing the store in the absence of management, handling cash and transactions, and ensuring the floor and stock room are ready for business.

Responsibilities include processing returns, refunds, cash drops, and assisting with inventory, pricing, and displays while delivering an exceptional customer experience.