Store Shift Lead: Customer Experience & Operations

Walgreens; Greenville (AL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team member to support store operations, cash handling, and customer service. The role involves opening/closing the store in management's absence, handling returns and refunds, and providing excellent service to customers and patients.

The position requires leadership experience, strong English communication, and familiarity with store systems. A focus on inventory accuracy and customer satisfaction is essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management and handle opening procedures.
• Process returns, refunds, cash drops, and cash handling for registers.
• Deliver a distinctive and delightful customer experience.
• Assist with vendor deliveries and inventory rotations.
• Assist with pricing, signage, and basic store maintenance.

Skills

Leadership

Customer service

Cash handling

English fluency

Communication

Team training

Tools

POS systems

Inventory software

Job description

Walgreens is seeking a team member to support store operations, cash handling, and customer service. The role involves opening/closing the store in management's absence, handling returns and refunds, and providing excellent service to customers and patients.

The position requires leadership experience, strong English communication, and familiarity with store systems. A focus on inventory accuracy and customer satisfaction is essential.