Store Shift Lead: Elevate Customer Experience & Ops

Walgreens; Antioch (TN); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a customer-focused employee to join the team in a retail environment. The role involves greeting customers, assisting with products, and resolving issues to deliver a positive experience.

You’ll also support operations, handle cash, assist with vendor deliveries, manage inventory, price adjustments, and display merchandising. The position emphasizes teamwork, adherence to policies, and providing excellent service while ensuring store standards and compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• Prefer the knowledge of store inventory control.

Responsibilities

• Open and close the store using keys when needed.
• Assist with vendor orders and backdoor deliveries.
• Register all sales on the cash register and manage pricing changes.
• Review order exceptions and assist with returns and reverse logistics.
• Maintain accurate inventory across departments and stockroom.
• Ensure proper pricing and in-store signage in accordance with policies.

Skills

English fluency

Leadership experience

Inventory knowledge

Job description

Walgreens is seeking a customer-focused employee to join the team in a retail environment. The role involves greeting customers, assisting with products, and resolving issues to deliver a positive experience.

You’ll also support operations, handle cash, assist with vendor deliveries, manage inventory, price adjustments, and display merchandising. The position emphasizes teamwork, adherence to policies, and providing excellent service while ensuring store standards and compliance.