Store Shift Lead: Customer Experience & Ops Pro

Walgreens; Catonsville (MD); On-site; USD 24,000 - 31,000; Part time

Job summary

Walgreens in Catonsville, MD seeks a Retail Key Holder to open/close store in management's absence, handle cash and stocking, and deliver a friendly customer experience. You will manage back door access for deliveries, process refunds, voids, and cash drops, and support daily store operations across inventory, pricing, and displays.

Must have at least 1 year of leadership or supervisory experience and fluent English; pharmacy license not required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash tasks.
• Completes product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Maintains store keys and assists with inventory, pricing, and display updates.

Skills

Customer service

Leadership

Cash handling

Job description

Walgreens in Catonsville, MD seeks a Retail Key Holder to open/close store in management's absence, handle cash and stocking, and deliver a friendly customer experience. You will manage back door access for deliveries, process refunds, voids, and cash drops, and support daily store operations across inventory, pricing, and displays.

Must have at least 1 year of leadership or supervisory experience and fluent English; pharmacy license not required.