Store Shift Lead - Customer Experience & Operations

Walgreens; Chester (MD); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Chester, MD is seeking a store team member responsible for opening and closing the store, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, process returns and refunds, and help maintain inventory and displays. The role emphasizes delivering a distinctive customer experience, teamwork, and adherence to company policies. Prior retail leadership/key holder experience is valued; English fluency is required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash.
• Processes returns, refunds, cash drops, and cash register transactions accurately.
• Delivers a distinctive and delightful customer experience.
• Maintains accurate inventory counts and proper pricing/signage.
• Supports store operations, displays, and backroom duties while ensuring policy compliance.

Skills

Leadership

Cash handling

Customer service

Tools

POS systems

Job description

Walgreens in Chester, MD is seeking a store team member responsible for opening and closing the store, cash handling, and ensuring the floor and stock room are ready for the business day.

You will engage customers, process returns and refunds, and help maintain inventory and displays. The role emphasizes delivering a distinctive customer experience, teamwork, and adherence to company policies. Prior retail leadership/key holder experience is valued; English fluency is required.