Store Shift Lead: Customer Experience & Ops

Walgreens; McFarland (WI); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in McFarland is seeking a dedicated team member to open and close the store when management is unavailable, handling cash and ensuring shelves and stock rooms are ready for business. You will assist with vendor deliveries and maintain accurate sales records at the register.

The role emphasizes delivering an outstanding customer experience, greeting customers, resolving questions, and modeling best practices for service. English fluency is required for day-to-day communication.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring floor and stock room readiness.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Delivers a distinctive and delightful customer experience.

Skills

Leadership

Retail experience

Customer service

English fluency

Job description

Walgreens in McFarland is seeking a dedicated team member to open and close the store when management is unavailable, handling cash and ensuring shelves and stock rooms are ready for business. You will assist with vendor deliveries and maintain accurate sales records at the register.

The role emphasizes delivering an outstanding customer experience, greeting customers, resolving questions, and modeling best practices for service. English fluency is required for day-to-day communication.