Store Shift Lead — Customer Experience & Ops

Walgreens; Eagan (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Minnesota is seeking a Store Associate to help open and close the store in the absence of management, handle cash and transactions, and ensure shelves and stock rooms are ready for business.

You will engage customers, resolve questions, assist with inventory, pricing, and displays, and support pharmacy window operations as needed. The role emphasizes reliable teamwork, adherence to policies, and delivering a positive shopping experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients, greets them, and helps with products and services; resolves issues to ensure a positive experience.
• Maintains inventory accuracy, pricing, displays, and stockroom organization.
• Coaches teammates, monitors order exceptions, and supports vendor deliveries.

Skills

Leadership

Customer service

Cash handling

English fluency

Job description

Walgreens in Minnesota is seeking a Store Associate to help open and close the store in the absence of management, handle cash and transactions, and ensure shelves and stock rooms are ready for business.

You will engage customers, resolve questions, assist with inventory, pricing, and displays, and support pharmacy window operations as needed. The role emphasizes reliable teamwork, adherence to policies, and delivering a positive shopping experience.