Store Shift Lead — Customer Experience & Operations

Walgreens; Brooklyn Park (MD); On-site; USD 48,712,000 - 57,308,000; Full time

Job summary

Walgreens in Brooklyn Park, MD is seeking a Store Operations Associate to open and close the store when management is absent, handle required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day. You will support inventory, pricing, displays, and basic bookkeeping while delivering a distinctive customer experience.

This role emphasizes reliability, leadership, and strong communication to greet customers, resolve questions, and assist with vendors

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Maintains store readiness, including floor and stock room prep for the business day and opening back door for deliveries.
• Registers all sales accurately and manages price changes and signage.
• Assists with inventory, displays, and backroom organization; supports merchandising and pricing per policy.

Skills

Leadership experience

English fluency

Job description

Walgreens in Brooklyn Park, MD is seeking a Store Operations Associate to open and close the store when management is absent, handle required systems start-ups, cash handling, and ensure the floor and stock room are ready for the business day. You will support inventory, pricing, displays, and basic bookkeeping while delivering a distinctive customer experience.

This role emphasizes reliability, leadership, and strong communication to greet customers, resolve questions, and assist with vendors