Store Shift Lead: Operations & Customer Experience

Walgreens; Elk River (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Elk River, MN is seeking a store associate with leadership experience to help open and close the store, handle required cash, and ensure the floor and stock room are ready for the business day.

This role involves completing returns and refunds, cash drops, and providing change at registers while delivering a distinctive customer experience and supporting management when absent.

Qualifications

• Minimum 1 year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Ability to handle cash and customer service duties.

Responsibilities

• Opens and closes the store when management is absent, handling cash and store readiness.
• Processes returns, refunds, cash drops, and cash register transactions.
• Delivers a distinctive customer experience and assists customers.
• Maintains store security by handling keys and door operations.
• Coordinates with team to ensure proper pricing, signage, and daily tasks.

Skills

Leadership experience

Retail key holder

Customer service

English fluency

Education

PTCB certification

State pharmacy license

Job description

Walgreens in Elk River, MN is seeking a store associate with leadership experience to help open and close the store, handle required cash, and ensure the floor and stock room are ready for the business day.

This role involves completing returns and refunds, cash drops, and providing change at registers while delivering a distinctive customer experience and supporting management when absent.