Store Shift Lead: Customer Experience & Operations

Walgreens; Tustin (CA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens in Tustin, California is seeking a Store Key Holder who will open and close the store, model customer service, and ensure effective operations in the absence of management. Ideal candidates will lead by example and offer an engaging customer experience while supporting team members.

This role requires leadership experience, flexibility to work various shifts, and effective communication skills. Salary ranges from $19 - $22 per hour, contingent on experience.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekends.

Responsibilities

• Engage customers and resolve issues for positive experiences.
• Open and close the store in the absence of management.
• Coach team members in store operations and inventory processes.
• Ensure compliance with state and local laws regarding regulated products.

Skills

Leadership experience

Fluent in English

Customer service skills

Store inventory control knowledge

Job description

Walgreens in Tustin, California is seeking a Store Key Holder who will open and close the store, model customer service, and ensure effective operations in the absence of management. Ideal candidates will lead by example and offer an engaging customer experience while supporting team members.

This role requires leadership experience, flexibility to work various shifts, and effective communication skills. Salary ranges from $19 - $22 per hour, contingent on experience.