Store Shift Lead - Customer Experience & Operations

Walgreens; City of North Tonawanda (NY); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens stores in the United States are seeking a capable Key Holder who can open and close the store when management is not present, handle cash and POS duties, and ensure the sales floor and stockroom are ready for customers.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive shopping experience while supporting inventory control, displays, and basic store maintenance.

Qualifications

• At least one year of leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Equal Opportunity Employer statement.

Responsibilities

• Opens and closes store when management is absent.
• Completes returns, refunds, and cash handling.
• Delivers distinctive customer experience.
• Registers sales and handles pricing changes.
• Sets up displays and maintains inventory accuracy.

Skills

English fluency

Leadership/Key holder experience

Job description

Walgreens stores in the United States are seeking a capable Key Holder who can open and close the store when management is not present, handle cash and POS duties, and ensure the sales floor and stockroom are ready for customers.

You will engage customers, resolve issues, and model Walgreens service traits to deliver a distinctive shopping experience while supporting inventory control, displays, and basic store maintenance.