Shift Lead, Customer Experience & Store Operations

Walgreens; Yucaipa (CA); On-site; USD 26,000 - 30,000; Full time

Job summary

Walgreens in California is seeking a Store Key Holder to help open and close the store in the absence of management, manage cash, and ensure the sales floor and stock room are ready for the business day. The role involves opening the back door for deliveries and handling cash drops as needed.

You will greet customers, assist with product questions, process returns, refunds, and price changes, and maintain accurate inventory counts.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open/close the store in the absence of store management and start up required systems.
• Process product returns, refunds, cash drops, and provide change.
• Engage customers and deliver a distinctive customer experience.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain inventory accuracy and assist with pricing changes and signage.
• Assist with housekeeping, display resets, and shelf aisle readiness.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in California is seeking a Store Key Holder to help open and close the store in the absence of management, manage cash, and ensure the sales floor and stock room are ready for the business day. The role involves opening the back door for deliveries and handling cash drops as needed.

You will greet customers, assist with product questions, process returns, refunds, and price changes, and maintain accurate inventory counts.