Store Shift Lead - Customer Experience & Ops

Walgreens; Town of Hartford (NY); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens is seeking a qualified individual to support store operations as a key holder, opening and closing duties, cash handling, and customer service. You will work to maintain store readiness and assist in daily tasks in a fast-paced retail environment.

The role emphasizes leading by example, ensuring a delightful customer experience, and collaborating with team members to run efficient shifts. Prior retail leadership and English fluency are essential for success in this position.

Qualifications

• At least 1 year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management.
• Handle cash, refunds, and price verification.
• Provide exceptional customer service and assist with store operations.
• Assist with inventory, backroom organization, and displays.
• Ensure compliance with policies and local regulations.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens is seeking a qualified individual to support store operations as a key holder, opening and closing duties, cash handling, and customer service. You will work to maintain store readiness and assist in daily tasks in a fast-paced retail environment.

The role emphasizes leading by example, ensuring a delightful customer experience, and collaborating with team members to run efficient shifts. Prior retail leadership and English fluency are essential for success in this position.