Store Shift Lead: Customer Experience & Operations

Walgreens; Griffin (GA); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking a part-time team member to open and close the store when management is unavailable, perform cash handling, refunds, and price changes, and assist customers with products and services. You will help maintain inventory accuracy and support back-of-house operations as needed.

The role emphasizes delivering a distinctive customer experience, adherence to policies, and collaboration with the team to ensure smooth daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and ensures pricing and signage meet local regulations.

Skills

Leadership experience

Customer service

English proficiency

Cash handling

Tools

POS system

Job description

Walgreens is seeking a part-time team member to open and close the store when management is unavailable, perform cash handling, refunds, and price changes, and assist customers with products and services. You will help maintain inventory accuracy and support back-of-house operations as needed.

The role emphasizes delivering a distinctive customer experience, adherence to policies, and collaboration with the team to ensure smooth daily operations.