Store Shift Lead: Customer Experience & Operations

Walgreens; Callahan (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handling cash tasks and ensuring the floor and stock room are ready for business. The role includes processing returns, refunds, and maintaining accurate cash register records while delivering a distinctive customer experience.

Candidates should have at least one year of leadership or retail experience, be fluent in English, and be comfortable working with store systems.

Qualifications

• One year of leadership or retail key holder experience.
• English reading, writing and speaking fluency.
• Must be able to handle cash and operate store systems accurately.

Responsibilities

• Open or close the store in the absence of management and handle required cash tasks.
• Complete returns, refunds, cash drops, and ensure accurate cashier records.
• Deliver a distinctive and delightful customer experience.

Skills

Leadership experience

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens is seeking a capable team member to help open and close the store when management is unavailable, handling cash tasks and ensuring the floor and stock room are ready for business. The role includes processing returns, refunds, and maintaining accurate cash register records while delivering a distinctive customer experience.

Candidates should have at least one year of leadership or retail experience, be fluent in English, and be comfortable working with store systems.