Store Shift Lead: Customer Experience & Operations

Walgreens; New Tazewell (TN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking team members to open and close the store and manage cash handling in the absence of store management. You will assist with returns, refunds, and provide change at registers while delivering a friendly customer experience.

This role emphasizes maintaining inventory accuracy, assisting with displays, and ensuring store policies are followed to create a positive shopping environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops to the safe, and provide change to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking team members to open and close the store and manage cash handling in the absence of store management. You will assist with returns, refunds, and provide change at registers while delivering a friendly customer experience.

This role emphasizes maintaining inventory accuracy, assisting with displays, and ensuring store policies are followed to create a positive shopping environment.