Store Shift Lead: Customer Experience & Operations

Walgreens; Waxahachie (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a capable team member to help open and close the store when management isn’t present, handle cash and POS tasks, and ensure the floor and stock room are ready for business. You will engage customers, resolve questions, and model Walgreens’ service standards.

The role emphasizes teamwork, inventory accuracy, and adherence to store policies, with a focus on a safe, friendly shopping environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and ensures pricing and signage accuracy.

Skills

Leadership experience

Retail key holder

Supervisory

Education

PTCB certification or pharmacy license

Tools

POS systems

Inventory software

Job description

Walgreens is seeking a capable team member to help open and close the store when management isn’t present, handle cash and POS tasks, and ensure the floor and stock room are ready for business. You will engage customers, resolve questions, and model Walgreens’ service standards.

The role emphasizes teamwork, inventory accuracy, and adherence to store policies, with a focus on a safe, friendly shopping environment.