Store Service Manager: Lead Team & Customer Experience

Hy-Vee; New Hope (AL); In loco; USD 25.000 - 31.000; Tempo pieno

Descrizione del lavoro

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising staff, coordinating duties, and delivering prompt customer service. You will lead by example, manage schedules, supervise across departments, and handle issues with a focus on safety and compliance.

Ideal candidates are experienced retail leaders who develop people, drive results, and thrive in a fast-paced environment. This role supports a customer-first culture and includes training responsibilities and

Competenze

• High school diploma or equivalent required.
• 2+ years of similar or related work experience preferred.

Mansioni

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Lead by example and maintain positive employee relations across the store.
• Plan, prepare, and adjust work schedules; assign duties and follow up to ensure timely completion.
• Supervise activities across all store areas and step in as needed.
• Address customer issues promptly and professionally to ensure satisfaction.
• Train staff on store policies and procedures and provide ongoing education.

Conoscenze

Customer service

Team leadership

Communication

Problem solving

Formazione

High school diploma

Descrizione del lavoro

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising staff, coordinating duties, and delivering prompt customer service. You will lead by example, manage schedules, supervise across departments, and handle issues with a focus on safety and compliance.

Ideal candidates are experienced retail leaders who develop people, drive results, and thrive in a fast-paced environment. This role supports a customer-first culture and includes training responsibilities and