Store Service Leader — Customer Experience & Team Growth

hyvee; Portland (OR); On-site; USD 52,000 - 76,000; Full time

Job summary

Hy-Vee in Portland, OR is seeking a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service. You’ll manage schedules, address customer issues, and uphold merchandising and compliance standards.

If you are an experienced retail leader who thrives in a fast-paced setting and enjoys developing people and delivering results, we’d love to have you on our team.

Qualifications

• High school diploma or equivalent experience required.
• Two or more years of similar or related work experience preferred.
• Experience in a retail leadership role is a plus.

Responsibilities

• Provide prompt, friendly customer service and greet customers with a smile.
• Lead by example and maintain positive employee relations storewide.
• Plan and adjust work schedules, assign duties, and follow up on tasks.
• Supervise store activities in the Department Manager's absence as needed.
• Ensure customer service standards and address issues promptly.

Skills

Customer service

Leadership

Team supervision

Schedule management

Education

High school diploma or equivalent

Tools

POS systems

Cash handling

Job description

Hy-Vee in Portland, OR is seeking a Service Manager to keep the store running smoothly by supervising staff across departments and ensuring prompt, friendly service. You’ll manage schedules, address customer issues, and uphold merchandising and compliance standards.

If you are an experienced retail leader who thrives in a fast-paced setting and enjoys developing people and delivering results, we’d love to have you on our team.