Customer Experience & Store Operations Leader

Hy-Vee; Oklahoma; On-site; USD 30,000 - 41,000; Part time

Job summary

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising employees across departments and delivering prompt, friendly service to customers. You will lead by example, manage schedules, address issues, and ensure merchandising and compliance meet company standards.

In this fast-paced retail leadership role, you will train staff, evaluate performance, and implement cost-control measures while maintaining a safe, customer-focused environment.

Qualifications

• High school diploma or equivalent experience required.
• Two or more years of similar or related work experience preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and assisting them.
• Lead by example and maintain positive employee relations store-wide.
• Plan and adjust work schedules, assign duties, and ensure tasks are completed on time.
• Supervise store activities across departments when needed and step in at all job levels.

Skills

Customer service

Leadership

Problem solving

Education

High school diploma or equivalent

Two or more years of related work experience

Job description

Hy-Vee is seeking a Service Manager to keep the store running smoothly by supervising employees across departments and delivering prompt, friendly service to customers. You will lead by example, manage schedules, address issues, and ensure merchandising and compliance meet company standards.

In this fast-paced retail leadership role, you will train staff, evaluate performance, and implement cost-control measures while maintaining a safe, customer-focused environment.