Store Security & Shortage Control Specialist

Burlington; Tinley Park (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Medical coverage (part-time)

401(k) plan

Training & development

Job summary

Burlington is hiring a Shortage Control Associate to maintain store security and deliver friendly customer service while monitoring entrances and high-risk areas. You will greet customers with a warm smile, learn shortage reduction programs, and report suspicious activity to the Manager on Duty, contributing to a safe shopping environment.

This role requires standing for long periods, a flexible schedule including nights and weekends, and a commitment to Burlington's values and loss prevention

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods.
• Ability to maintain confidentiality.
• Ability to review, analyze and comprehend business trends.
• Excellent communication with customers and co-workers.
• Excellent leadership skills.

Responsibilities

• Monitor store entrances and high‑risk areas to reduce theft opportunities.
• Greet every customer entering or exiting with a warm, confident greeting.
• Create a secure environment and promote a sense of control and safety.
• Identify and report theft incidents or suspicious subjects to the Manager on Duty.
• Assist in training associates on shortage reduction programs.
• Maintain professional appearance and adhere to dress standards.

Skills

Customer service

Communication

Leadership

Tools

Security procedures

Job description

Burlington is hiring a Shortage Control Associate to maintain store security and deliver friendly customer service while monitoring entrances and high-risk areas. You will greet customers with a warm smile, learn shortage reduction programs, and report suspicious activity to the Manager on Duty, contributing to a safe shopping environment.

This role requires standing for long periods, a flexible schedule including nights and weekends, and a commitment to Burlington's values and loss prevention