Shortage Control & Security Associate — Flexible Hours

Burlington; Catonsville (MD); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Medical coverage

401(k) plan

Paid time off

Job summary

Burlington is seeking a Shortage Control Associate to maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers with a welcoming smile, and support loss prevention programs with a professional demeanor.

Flexible hours, including nights, weekends and holidays, are required for this role. The position emphasizes company values, team collaboration, and effective communication to mitigate theft and foster safety across store

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Excellent communication with customers and co-workers.

Responsibilities

• Monitor store entrances and exits to reduce theft opportunities.
• Greet customers with a warm, energetic, and friendly greeting.
• Identify and report theft incidents or suspicious activity to the Manager on Duty.
• Assist in training associates on shortage reduction programs and processes.

Skills

Customer service

Communication

Leadership

Situational awareness

Job description

Burlington is seeking a Shortage Control Associate to maintain a secure shopping environment while delivering outstanding customer service. You will monitor entrances, greet customers with a welcoming smile, and support loss prevention programs with a professional demeanor.

Flexible hours, including nights, weekends and holidays, are required for this role. The position emphasizes company values, team collaboration, and effective communication to mitigate theft and foster safety across store