Store Sales Supervisor — Elevate Service & Sales

Total Wine & More; Silverdale (PA); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Store discounts

Health care plans

401(k) and benefits

Disability & life insurance

Paid parental leave

Pet insurance

Critical illness & accident insurance

Home & auto insurance discounts

Tuition assistance

Career development & training

Consumer classes

Descripción de la vacante

Total Wine & More is seeking a Supervisor to support the store management team, drive sales and deliver best-in-class service. The role emphasizes mentoring staff, ensuring product knowledge, and maintaining a compliant, safe store environment.

Ideal candidates have 1–3 years in retail supervision, strong teamwork, and experience with POS and inventory systems, with flexible scheduling including evenings and weekends.

Formación

• High school diploma or equivalent preferred.
• 1–3 years of experience, 1+ year in a supervisory role within a retail setting.

Responsabilidades

• Support service team, merchandising and front-end operations to drive sales and KPIs.
• Deliver outstanding customer service and foster a welcoming, knowledgeable store atmosphere; resolve customer issues.
• Supervise team members and support training and development in product knowledge and sales skills.
• Ensure adherence to laws and regulations related to alcohol sales and maintain a safe, compliant store environment.
• Maintain store safety and cleanliness across the store.
• Perform other duties as assigned.

Conocimientos

Interpersonal skills

Team player mindset

Customer issue resolution

Coaching peers

POS systems familiarity

Inventory software familiarity

Flexible schedule

Educación

High school diploma or equivalent

Herramientas

Point-of-Sale systems

Inventory management software

Descripción del empleo

Total Wine & More is seeking a Supervisor to support the store management team, drive sales and deliver best-in-class service. The role emphasizes mentoring staff, ensuring product knowledge, and maintaining a compliant, safe store environment.

Ideal candidates have 1–3 years in retail supervision, strong teamwork, and experience with POS and inventory systems, with flexible scheduling including evenings and weekends.