Retail Sales Supervisor & Team Leader

Potomac Yard Fine Wine Inc; United States; On-site; USD 27,744 - 38,848; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &_

Job summary

Total Wine & More is seeking a Supervisory-level professional to support store operations, lead the sales/service culture, and grow our brand. You will coach staff, manage frontline teams, handle customer issues, and ensure compliance with alcohol laws while maintaining a safe store environment.

The role emphasizes training and development, flexible scheduling including evenings/weekends, and a focus on delivering exceptional customer experiences across adult beverages and related products.

Qualifications

• High school diploma or equivalent preferred.
• Experience in a supervisory role in retail is desirable.
• Strong interpersonal skills and team mindset.

Responsibilities

• Support store operations and management to grow brand.
• Lead by example to deliver best-in-class service.
• Supervise team members and support training and development.
• Ensure adherence to laws and safety in the store.
• Assist in achieving sales and service KPIs.

Skills

Interpersonal skills

Team player

Customer issues resolution

Coaching peers

POS familiarity

Inventory software

Education

High school diploma

Tools

Point-of-Sale systems

Inventory management software

Job description

Total Wine & More is seeking a Supervisory-level professional to support store operations, lead the sales/service culture, and grow our brand. You will coach staff, manage frontline teams, handle customer issues, and ensure compliance with alcohol laws while maintaining a safe store environment.

The role emphasizes training and development, flexible scheduling including evenings/weekends, and a focus on delivering exceptional customer experiences across adult beverages and related products.