Store Sales Leader

Total Wine & More; Norwalk (CT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &视

401(k)

HSA, FSA

Pre-tax commuter benefits

Disability & life insurance

Paid parental leave

Pet insurance

Discounted home and auto insurance

College tuition assistance

Career development & product training

Consumer classes & More!

Job summary

Total Wine & More is seeking a Supervisor to support store operations and help build a sales and service culture that delivers best-in-class service for our customers. You will supervise the service team, assist with merchandising, front-end operations, and training to elevate product knowledge and sales skills.

This role requires supervisory experience in retail, strong customer service, and the ability to manage flexible hours including evenings and weekends.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience.
• 1+ year of proven experience in a supervisory role within a retail setting.
• Strong interpersonal skills and a team player mindset.
• Experience resolving customer issues and coaching peers.
• Familiarity with the point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Responsibilities

• Support the management team in growing the company brand and drive sales.
• Lead service team, merchandising and front-end operations.
• Develop training to enhance product knowledge and sales skills.
• Ensure adherence to laws governing alcohol sales and maintain a safe store environment.
• Maintain store safety and cleanliness across the store.
• Perform other duties as assigned.

Skills

Interpersonal skills

Team player

Customer service

Coaching peers

POS experience

Inventory software

Flexible schedule

Education

High school diploma or equivalent preferred

Tools

POS systems

Inventory management software

Job description

Total Wine & More is seeking a Supervisor to support store operations and help build a sales and service culture that delivers best-in-class service for our customers. You will supervise the service team, assist with merchandising, front-end operations, and training to elevate product knowledge and sales skills.

This role requires supervisory experience in retail, strong customer service, and the ability to manage flexible hours including evenings and weekends.