Store Sales Manager: Customer Experience Leader

Michaels; Marion (IA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Employee discounts

401(k) match

Medical/dental/vision coverage

Job summary

Michaels is seeking a Store Sales Manager in Cedar Rapids, IA. You will lead a high-performing sales team, drive strong sales results, and ensure an engaging customer experience across front-end and service operations.

You will coach team members, uphold brand standards, and manage daily store execution to meet KPIs. The role requires 3+ years of retail leadership, flexibility to work nights, weekends, and early mornings, and the ability to manage omni-channel activities including BOPIS and

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead front-end and service operations to meet KPIs.
• Coach team to deliver exceptional customer experiences.
• Drive sales results and ensure adherence to SOPs and brand standards.

Skills

Retail leadership

Customer engagement

Operational excellence

Job description

Michaels is seeking a Store Sales Manager in Cedar Rapids, IA. You will lead a high-performing sales team, drive strong sales results, and ensure an engaging customer experience across front-end and service operations.

You will coach team members, uphold brand standards, and manage daily store execution to meet KPIs. The role requires 3+ years of retail leadership, flexibility to work nights, weekends, and early mornings, and the ability to manage omni-channel activities including BOPIS and