Store Sales Manager & Customer Experience Leader

Michaels; Manassas (VA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels in Manassas, VA is seeking a Full Time Sales Manager to lead front-end and service operations, executing selling behaviors and brand standards. You will drive KPIs through coaching, coverage, and day-to-day leadership, ensuring a high-quality customer experience and omni-channel service.

Responsibilities include supervising POS, loyalty enrollment, protecting assets, and developing team talent while maintaining store conditions and program adherence.

Qualifications

• 3+ years retail leadership experience.
• Strong customer service and coaching skills.

Responsibilities

• Lead and champion a high-performing selling culture across the store.
• Drive sales results and an engaging customer experience.
• Coach team on SOPs, policies, and brand standards to ensure compliance.

Skills

Retail leadership

Job description

Michaels in Manassas, VA is seeking a Full Time Sales Manager to lead front-end and service operations, executing selling behaviors and brand standards. You will drive KPIs through coaching, coverage, and day-to-day leadership, ensuring a high-quality customer experience and omni-channel service.

Responsibilities include supervising POS, loyalty enrollment, protecting assets, and developing team talent while maintaining store conditions and program adherence.