Store Sales Manager & Customer Experience Lead

The Michael's Companies; Selma (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Job summary

The Michaels Companies is seeking a Retail - Full Time Sales Manager for the Selma, TX store. The role leads a high-performing selling culture, oversees front-end operations, and drives key sales and service KPIs through coaching and efficient day-to-day execution.

Responsibilities include MOD coverage, POS/self-checkout oversight, and managing in-store programs like Loyalty Rewards. Requires 3+ years retail leadership and strong people skills.

Qualifications

• 3+ years retail leadership experience.
• Strong customer service and coaching skills.
• Ability to lead front-end and service operations.

Responsibilities

• Assist Store Manager in leading SOPs and company programs.
• Ensure policy execution and store conditions.
• Model customer experience and selling behaviors to drive sales.

Skills

Leadership

Coaching

Customer service

Tools

POS Systems

Job description

The Michaels Companies is seeking a Retail - Full Time Sales Manager for the Selma, TX store. The role leads a high-performing selling culture, oversees front-end operations, and drives key sales and service KPIs through coaching and efficient day-to-day execution.

Responsibilities include MOD coverage, POS/self-checkout oversight, and managing in-store programs like Loyalty Rewards. Requires 3+ years retail leadership and strong people skills.