Store Sales Leader: Customer Experience & Growth

Michaels Stores; San Antonio (TX); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

The Michaels Companies Inc. in Texas seeks a Sales Manager to lead store teams, drive sales, and deliver an engaging customer experience. You will oversee front-end operations, loyalty programs, and omni-channel services while coaching associates and ensuring SOP compliance.

Join a dynamic team that emphasizes Customer Experience, operational excellence, and staff development in a fast-paced retail environment.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead and coach store team to achieve selling targets and strong customer experience.
• Ensure SOPs and company programs are followed and compliant.
• Provide Manager-on-Duty (MOD) coverage and maintain floor leadership.
• Oversee POS and Self-Checkout operations for smooth transactions.
• Promote loyalty program and drive customer retention.
• Oversee Knit & Sew Shop and related services.

Skills

Retail leadership

Tools

POS system

Job description

The Michaels Companies Inc. in Texas seeks a Sales Manager to lead store teams, drive sales, and deliver an engaging customer experience. You will oversee front-end operations, loyalty programs, and omni-channel services while coaching associates and ensuring SOP compliance.

Join a dynamic team that emphasizes Customer Experience, operational excellence, and staff development in a fast-paced retail environment.