Store Sales Leader: Customer Experience & Ops

Michaels Stores; Rosenberg (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Employee discounts

Medical coverage

Telemedicine

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking a Sales Manager in Rosenberg, TX to lead front-end and service operations, coaching teams and delivering strong customer experiences. You will drive selling behaviors, brand standards, and KPI attainment across daily store activities.

As a leader, you will mentor staff, oversee POS systems, and champion omni-channel initiatives while ensuring safety and compliance in a fast-paced retail environment.

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading SOPs and Company programs.
• Ensure execution of policies and standards, holding team accountable.
• Model Customer Experience and selling behaviors to drive conversion.
• Provide Manager-on-Duty coverage and maintain floor leadership.

Skills

Customer Experience

Leadership

Store Operations

POS/Checkout

Tools

POS Systems

Self-Checkout

Job description

The Michaels Companies Inc. is seeking a Sales Manager in Rosenberg, TX to lead front-end and service operations, coaching teams and delivering strong customer experiences. You will drive selling behaviors, brand standards, and KPI attainment across daily store activities.

As a leader, you will mentor staff, oversee POS systems, and champion omni-channel initiatives while ensuring safety and compliance in a fast-paced retail environment.